Application Support

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IBM - JASA TEKNOLOGI INFORMASI
  • Post Date: February 17, 2022
  • Applications 1
  • Views 100
Job Overview

Description : IT Operation

Responsibilities :

  • Support information for proposed solution of application problem
  • Initiate problem escalation to manager/supervisor
  • Handle and execute technical changes required to solve customer application problem
  • Support technical information for RCAs
  • Support information of identification and escalation regarding application problem and operational issue
  • Support deployment and implementation of new product/campaign/promo from business user into production system
  • Monitor retention data (backup) running properly
  • Support and perform UAT with business user for new product, system or software release before implementation or deployment in production system
  • Handle daily tickets and complaints
  • Submit RFC and aware of any changes in the application

Requirements :

  • Candidate must possess at least Diploma, Bachelor’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  • At least 1 Year(s) of working experience in Telecommunication & Information Technology
  • Good knowledge and familiar with:
  • HTML, MySQL
  • Operating System: Unix/Linux, Windows
  • Middleware, Weblogic, SQL
  • Good English communication skills (written and oral)
  • Willing to work on customer site
  • Willing to work shifting (24/7)

Keahlian yang dibutuhkan :

Middleware, Weblogic, SQL

Job Detail
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