Job Overview
Description : IT Operation
Responsibilities :
- Support information for proposed solution of application problem
- Initiate problem escalation to manager/supervisor
- Handle and execute technical changes required to solve customer application problem
- Support technical information for RCAs
- Support information of identification and escalation regarding application problem and operational issue
- Support deployment and implementation of new product/campaign/promo from business user into production system
- Monitor retention data (backup) running properly
- Support and perform UAT with business user for new product, system or software release before implementation or deployment in production system
- Handle daily tickets and complaints
- Submit RFC and aware of any changes in the application
Requirements :
- Candidate must possess at least Diploma, Bachelor’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- At least 1 Year(s) of working experience in Telecommunication & Information Technology
- Good knowledge and familiar with:
- HTML, MySQL
- Operating System: Unix/Linux, Windows
- Middleware, Weblogic, SQL
- Good English communication skills (written and oral)
- Willing to work on customer site
- Willing to work shifting (24/7)
Keahlian yang dibutuhkan :
Middleware, Weblogic, SQL