IT Support

Application deadline date has been passed for this Job.
IBM - JASA TEKNOLOGI INFORMASI
  • Post Date: February 17, 2022
  • Applications 1
  • Views 61
Job Overview

Description : IT Support – OSS – Operation

Responsibilities :

  • Troubleshooting and installation of PC/Laptop hardware
  • Troubleshooting and installation of Microsoft Windows Operating System (Windows 7, Windows 10)
  • Troubleshooting and installation of Microsoft Office applications (MS Office 2010 – 2019)
  • Troubleshooting and installation of Mac OS
  • Maintain documentation of Knowledge Base for support and resolution

Requirements :

  • Candidate must possess at least a Diploma, Bachelor’s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent
  • Have internship experience in IT Support, IT Help desk, Service Desk Agent, or IT related
  • Familiar with Mac OS and Mac devices (MacBook, iMac)
  • Discipline, not only a timely manner but can follow SOPs
  • Good communication skill
  • Have knowledge with Customer Service skill
  • Fluent in English

Keahlian yang dibutuhkan :

Hardware & Softeare troubleshooting, English

Job Detail
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